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What our clients and nannies say about us

Working with Jess was an absolute pleasure. 

Her passion, bubble and hard work took the pain from me. 

There is no more important job than finding the right nanny for your children.  I sought help from Jess and genuinely, it was a pleasure. We have been placed with the most fantastic nanny and the whole experience was like finding the solution with a very professional, good friend.  She listened and matched us with a curated edit of amazing candidates. 

Her experience both as a mother and professional nanny means she is so equipped to advice both from the head and heart. 

I was in a disillusioned heap before I met Jess, I didn’t know if what I was looking for actually existed, it does and without her, I am not sure I would have arrived here so quickly and easily. 


North London Mother, September 2018

Contacting Helen at Happy Families Nannies was the most perfect time for me personally. Helen responded to my application within five minutes which boosted my confidence and I knew I had made the right career decision. Helen was able to find me the perfect family which suited all of our needs well and has led to a position that will hopefully suit all of us for many years to come. I can’t thank Helen enough.


Nanny, April 2017

“l would just like to thank you again for putting me together with such a lovely family, it’s really working out well. From the moment that I applied to Happy Families Nannies I was impressed with the quick reply and the meeting that soon followed. You put me at ease and I felt that you were really there to support me and to find a family that I would be happy with.


Nanny, April 2017

I am very happy that I went through Jessie at Happy Families Nanny Agency to find a Nannying role, she was so helpful with the whole process.

Even now, if I have questions, they are answered efficiently and effectively. I had not been a nanny before, and I am glad I chose to go through Happy Families Nanny Agency, as Jessie was so helpful and explained everything very thoroughly to me, and met up with me to explain the process and constantly kept in contact.

Jessie placed me with a family who I have been working with for 3 months now, and I am really enjoying it and am very happy with how it is all going! I can’t recommend Happy Families enough and Jessie!


Nanny, September 2017

We were delighted with service from Steph at Happy Families, after trying various other agencies and our own adverts we were quite worried that we would not find decent childcare cover as our job situations meant that we needed to in a short time period.

In the fortnight before Christmas we were introduced to Steph and quickly she gave us some confidence that she would be able to help. Within a week we were discussing the potential candidates and after meeting Charlotte we knew we had found the right Nanny for us. Since starting with us we are more pleased than ever and Steph has continued her support through hiring process to ensure it all went smoothly. We could not recommend Happy Families more highly.


Parents, January 2018

Steph from Happy Families Nannies was the only agency which made the effort to come and visit me at home and really talk through my requirements.  Although the hours I needed (after school and extra in holidays) are much in demand, she still managed to find suitable candidates for me to choose from.  She was a great help on the phone and was always happy to talk things through.  I would not hesitate to use Happy Families Nannies again or recommend her to my friends.


Mum, March 2018

Choosing to partner with Happy Families Nanny Agency to find a nanny for our family was such a great decision!  Helen really helped by thoughtfully matching our needs with potential candidates and helped to navigate the hiring and selection process and took care of screening.  She found us the perfect nanny is just a few weeks time!  She really minimized the stress around hiring process and allowed us to focus on choosing a great nanny. Thank you Happy Families Nannies!


Mum, April 2017

I am so thrilled that we used Happy Families Nannies to find our nanny; Jessie was the best person to work with on this (scary) endeavour. She listened to our needs, and I really felt she was working to find the best fit for our family. Larger agencies skipped this all too important part of the process. The extra feedback regarding the contract and her quick answers to all of our questions was hugely helpful — Jessie even checked in with us after we paid our invoice. We’ve never felt like a client through this process. It was very collaborative and a wonderful experience, especially given it was our first time looking for a nanny. I would highly recommend Happy Families Nannies!

Angela, NW London

Mum, June 2018

Helen at happy families has made me realise the importance of being happy in a job, either it part time or full time. I am a student living at home studying to become a primary school teacher, my passion to care and work with children has always been apart of me and I am working towards my dream going into my final year at university. When I was looking for a part time job to make up time with my days of university and over my long summer holidays, I came across an advert for a family which was from happy families the agency. I applied for the job due to my passion of working with children and wanting to do something I love. Helen contacted me very shortly after were we spoke and discussed the importance of looking after someone else’s child and what type of character is needed to do so. After this conversation I arranged to meet Helen the next day! The meet went so well and I absolutely loved the passion Helen had in trying to find nanny’s for all of her families seeking help from her!
Helen found me a family and within a week I started working for them.
I am settled into my new families routine and I absolutely love my part time job that fits into my university schedule! I really couldn’t be happier.
Thanks so much Helen x

Nanny, April 2017

Jessie at Happy Families Nannies was fantastic from start to finish. I really felt that she understood my needs (and concerns) as a mother and offered guidance and support throughout. Before speaking to Jessie i felt very confused and conflicted about what i wanted in terms of childcare and Jessie also helped me talk through my thoughts so that i could be clearer on my requirements.  I was confident with the applicants Jessie put forward and Jessie helped to tailor the process to suit me. importantly, Jessie also responds quickly to phone calls and emails so i was always kept up to date and never frustrated by lack of contact.  I would happily recommend Jessie and the Happy Families Nannies company to others.  


Mum, November 2017

Looking for the right person to look after our son seemed a terrifying and impossible task, but as soon as I met Jessie at Happy Families all that changed. 

Jessie came to meet us just days after my initial email and from that one meeting she knew exactly the kind of person we were looking for.  After managing the expectations of all concerned, adopting a forthright and caring approach to the process and working tirelessly to find us the right person to join our little family, we’re pretty sure she has found us the proverbial needle in a haystack. 

Thank you for all your hard work and for understanding how people fit together Jessie, you’re our nanny-finding angel.


Mum, October 2017

Helen was remarkable in the interest she took in my family, our needs, requirements and preferences.  Each candidate she put forward was spot on – she completely understood the type of person we wanted and the kind of skills they would need to be able to do our job.  Helen’s approach is not to blitz you with CVs and potential candidates but to put forward considered and thoughtful choices who really do fit your requirements – I knew that anyone Helen put forward would be worth seeing. 

Aside from her great skill at assessing both candidates and clients, Helen is SO personable, it really has been a pleasure to work with her.  She offers really sensible advice and perspective and is so helpful and practical in the way she addresses things with you.  She is ever so professional but also so down to earth – I felt I could have really honest and open conversations with her regarding any hesitations or dilemmas I had.  I have never used an agency before and I have been absolutely delighted with my experience with Happy Families – they really go the extra mile for their candidates and clients.


Mum, January 2018

Helen has been superb in helping me find the right family to fit around my own personal life. Helen was responsive from the word GO, and has been great at encouraging and empowering my own confidence! I’d like to say a HUGE thank-you, and I highly recommend Helen as your Nanny Hunter! 

Many thanks again, Steph


Nanny, May 2017

I can honestly say without a doubt that Happy Families Nannies is the best nanny agency I have ever used. I applied for a job online and within a day Jessie got in touch with me. The whole applying and getting a job process was just over a week! This agency is unlike others I have used which had signed me up and never got in touch again. Applying for the job was the best thing I have ever done, the family that I work for are beyond amazing. Jessie is also just as amazing, she was very friendly and really easy to get in touch with. She was quick to answer my emails (the detailed ones and the really stupid questions ones) and finds the perfect job for you. If you do just one good thing today it should be to sign up with Happy Families Nannies, Good Luck!!


Nanny, April 2017

Happy Families Nannies were life savers and found us the most perfect nanny in Karen. I was back at work and we’d been left with no childcare after an arrangement didn’t work out. I spoke to Jessie over the phone and she came to meet me at a location and time that suited us. She was thorough and professional but took a real interest in finding someone who would fit our needs. What sets Jessie and Happy Families apart from other agencies is the personal touch. Jessie kept in touch regularly and updated me on how her search was going. I felt, and still do feel like a valued client. I wouldn’t hesitate to recommend her to friends and will keep in touch for the future.


Mum, April 2017

Before the summer break I had been looking for a nanny for my two kids who can start from September.  Jessie at Happy Families quickly found me a candidates, who matched my exact requirements and she has been extremely reliable and responsive every step of the process.

The second nanny of which I interviewed was Eleanor who I immediately loved. Eleanor started working for us, and it has been great. Eleanor is energetic, flexible, fun and we happy to have her in our family.  

I have complete confidence that my kids are in good hands, and they love Eleanor too.

I will definitely recommend Happy Families to my friends


Mum, September 2017

When I wanted a career change and decided to become a Nanny it was Happy Families Nannies I looked to. Helen registered me with a friendly, reassuring, professional manner.  It was Jessie who found me the perfect placement. She was interested in me and my feelings every step of the way.  She was available morning, afternoon and evening seven days a week for advice, help and updates.  She immediately responded to any queries I had and did a really thorough professional job.  Jessie would be the first person I would recommend in finding a job, career, family and friend.   Thank you Jessie for all your hard work you did an amazing job. 


Nanny, January 2018