What our clients and nannies say about us

Jessie has been a complete lifesaver. Our situation is not straightforward but Jessie absolutely got what we needed straight away and found us the most brilliant nanny at extremely short notice. She has been efficient, professional and amazingly responsive. Thank you Jessie

Caroline O

Mum, May 2021

Helen was recommended to me when we needed to find a Nanny fairly quickly. I found Helen to be incredibly helpful and clear in outlining the process which she resourcefully managed for us. The short-listed candidates were all very experienced and capable and it was clear that Helen took the time to speak to each individual before putting them forward, in addition to rigorously checking their paperwork and references. Having Helen help us out proved to be a great decision, it saved us so much time and stress (we found our Nanny within 2 weeks of first contacting her). I was also so impressed with Helen’s responsiveness and willingness to be contacted outside of office hours, including over a bank holiday weekend. I would recommend her to others without hesitation.


Mum, May 2021

Jessie was recommended to me when we needed to find a new nanny at short notice. She completely got our needs straightaway and took great care interviewing potential candidates and giving us a strong sense of why those she put forward had so much to offer.  Throughout it felt as though she was genuinely invested in the process of finding the best possible match for us and our new nanny. The nannies we interviewed had been thoroughly briefed about the role and what we were looking for and I also loved hearing from them how well supported and encouraged by Jessie they had been. When we found someone we loved, Jessie was enormously efficient in getting the offer sorted and held our hands through the process. In summary, Jessie is in a totally different league to every other agency we have been in touch with.


Mum, May 2022

Working with Jessie to find a new nanny has been an absolute pleasure! Her can-do attitude and dedication are a game-changer when going through the stressful process of searching and finding the right nanny.

Jessie helped us to find the right nanny very quickly working closely with us throughout the entire process, until the new nanny joined our family. We are very luck to have found Jessie and would absolutely recommend her to anyone looking for a nanny!


Dad, February 2021

Jessie Dyer was recommended to us after an unsuccessful two month nanny search which resulted in me panicking that I would not be able to find someone before returning to work full time. Our situation is not straightforward as our eldest has multiple allergies. It has been difficult to find a nanny who is willing to take on the responsibility even when the time spent with him was going to be for less than two hours a day.

All I can say is that Jessie is an absolute star and has the utmost professional approach. She listened to what we needed and put forward incredibly good candidates. She held my hand throughout the whole process and did not give up until we found the nanny that we absolutely adore. Jessie was patient, understanding, sweet, and always up to the point. She has been a delight to work with and we wholeheartedly recommend her to anyone who is struggling to find the right nanny for their family. 

Mum, London, April 2022

Being a nanny over 10 years, lots of families and agency’s, I joined Happy families a few months ago and it’s honestly been the best experience of finding a new family to join. 
Jess is so thorough and caring about what I want, completely understanding if I don’t feel 100% into something. Nothing is to much effort, Jess goes above and beyond and it’s made everything so much easier.
Hopefully I’ll be with my new family for a long time but I will always recommend and use this agency! 10/10. Thank you so much. Xx


Nanny, February 2022

The prospect of searching for a nanny filled us with dread. However, a personal recommendation from a wonderful nanny at a music class led us to Jessie from Happy Families. From our first conversation with Jessie we felt confident that she would be able to connect us with the nanny we were looking for, and she did not disappoint.  

Jessie is very particular about matching families with nannies who will both nurture the children and fit in with the family ethos and dynamics. We decided to use Happy Families exclusively and it was a great choice. Jess found us the perfect Spanish nanny and we and the children are really looking forward to her coming to work with us. Jessie was warm, friendly, informative and professional throughout, answering all our questions and guiding us through the process. We would recommend her highly.


Mum , April 2022

From an initial first discussion to follow up emails, Jessie has been assiduous in her approach to finding a nanny to suit our family and our needs. She was impartial with her advice and I really appreciated the attention to detail with regular messages to see how we were getting on in interviewing the candidates. We are really pleased with our choice and it was done with minimum stress and maximum speed. We would definitely recommend Jessie!

She pretty much held my hand during the whole process and made me feel like we were real partners in the process, always giving me honest open feedback and was always available if I needed to chat.  We only interviewed two or three ladies, before finding the right person – a testimony to the fact she took the time to meet and vet all the candidates- only sending us candidates that really matched our requirements and values.

I can not recommend Jessie Dyer highly enough and know she will be there to support us should we need her at all going forward.

Holly and James

Parents in London, July 2020

We are really impressed with Happy Families – they have made a somewhat terrifying journey of finding a nanny completely worry free and easy. Helen instantly put our minds at rest and her professionalism, friendliness and ability to ascertain what we needed in a nanny was extremely pleasing. And comforting! Thank you very much.


Mum, September 2019

I am so happy I have been offered a new nanny position thanks to Jessie and Happy families nannies! I am eternally grateful for all her kindness, attention and support leading me through all the stages of that stressful and difficult journey called ‘job searching’!

She did not want to just find me any job, Jessie listened carefully to what I really needed and did her best to match my requirements with a family that I would be happy working for.

Thanks to her persistence, I found my new job within a couple of weeks. She is a really great agent and a wonderful person at the same time. Thank you so much Jessie!


Nanny, September 2020

Happy Families and Jess came highly recommended on a local mum’s Facebook group and I quickly learned why. When I first contacted Jess, we had just let the only nanny we had ever employed go suddenly over safety concerns so I was a bit of a nervous wreck in addition to busy looking after a toddler and baby all day making it a challenge to find times to speak. Jess, a mum herself, completely understood and went above and beyond the other agencies in making herself available. This made a phenomenal difference by ensuring I was able to see suitable candidates much faster. Jess continued to differentiate herself after our initial call: instead of sending us a batch of CVs to wade through that may or may not be the right fit, Jess carefully screened candidates against the important characteristics unique to our role and circumstances, then put forward fewer, more tailored fits. She then took into consideration the feedback on candidates which then informed further selection until she found a match that exceeded what I had hoped to find for our family. I couldn’t be more thankful for Jess’ help and sage advice throughout the process.


Parent, May 2022

I’m back at work and S has been our constant calm despite the chaos!  Thankfully the children are so well attended to by her that they are blissfully unaware of the changes taking place.  S has seamlessly moulded into our lifestyle and made great progress with our children.  We are so pleased she feels valued and happy with us. 

Thank you to Helen and Happy Families Nannies for helping us with this search.  You made our nanny hunt stress free and successful. 


Mum, September 2020

Steph from Happy Families Nannies was the only agency which made the effort to come and visit me at home and really talk through my requirements.  Although the hours I needed (after school and extra in holidays) are much in demand, she still managed to find suitable candidates for me to choose from.  She was a great help on the phone and was always happy to talk things through.  I would not hesitate to use Happy Families Nannies again or recommend her to my friends.


Mum, March 2018

Jess at Happy Families Nannies – North London has been a real life saver for me and my family – we needed a nanny urgently and she moved so swiftly and efficiently, able to understand what our needs and wishes were.
She has been extremely patient to answer all my (many!) questions and I have been delighted with how professional but also lovely she has been!


Mum, North London, May 2021

I would like to say a massive thank you to Steph Neale for her help in finding me a nannying position. Steph was so easy to talk to and very  helpful throughout the process of finding me employment and has continued to offer support and guidance answering any questions or concerns promptly. 

I would totally recommend Steph to anyone looking for a nanny position within her area.


Nanny, February 2020

Happy families nannies were an amazing help in finding us our new nanny at quite short notice . Steph came recommended by a friend and she exceeded all of our expectations ! Her professionalism and dedication in finding a nanny that would work with our family was exemplary. Steph was able to understand and listen to our needs and as a result we have the most amazing nanny , who our children just adore . I can’t recommend happy families nannies enough for a personalised and trustworthy service. 


Mum, February

As we are new to the city, I was nervous about looking for a nanny on our own. Jessie from Happy Families took away all the guess work. 

She took the time to make sure we had a clear understanding of who we were looking for. Every candidate she sent us was qualified and met all our criteria. The search was fast, efficient and even nice because Jessie is so practiced and “on it”. 

We found a nanny we are confident will be amazing! thanks Jessie and Happy Families


Mum, Finchley, September 2019

Jessie has done an outstanding job helping me to find an incredible family, she was absolutely amazing from the beginning of the process !! I can’t thank Jessie enough for everything she has done for me. I have never had such an amazing person be so helpful and she’s so passionate about her job!! I would recommend Jessie to anyone looking for a nanny position!’


Nanny, April 2021

Helen was extremely helpful during our search for a nanny. It was not easy but she understood our needs and was very supportive during the process. I wouldn’t hesitate in recommending Helen and her agency to other parents

Mum, April 2019

Steph was lovely from the moment I spoke with her on the phone. She listened to the sort of role I wanted and didn’t push jobs at me that I wasn’t interested in. Steph helped me to negotiate the Ofsted requirements I needed for the job I did choose. I am so thrilled Steph paired me up with the loveliest family and I feel like I have been part of their lives forever. Thank you Steph!

Nanny, January 2019